TERMS & CONDITIONS OF HIRE WITH REVIVAL DIRECT 

1. All prices stated are net.  Any mileage performed or waiting time spent in addition to that will be charged pro rata.

2. A deposit of one quarter of the total hiring charge must be paid to Revival Direct  , hereinafter referred to as the Company, together with a letter confirming all details and requirements.  The balance of the hiring charge must be paid at least 14 days before the date of the journey.  Revival Direct Coaches reserves the right to decline to execute any work when the foregoing condition has not been observed, in which case the deposit becomes forfeitable by the Customer to the Company.  Account Customers are strictly net 14th of following month.  Revival Direct Coaches reserves the right to add interest at the rate of 2% compound interest per calendar month after the date by which payment should have been made. 

3. In respect of bookings made more than one month in advance Revival Direct Coaches reserves the right at its sole discretion where in its option it is reasonable to do so to increase the prices stated to the then prevailing price at the time of hire.  In such circumstances the Customer shall have an option to cancel the hire or to continue the hire at the revised price. 

4. The quotation may only be accepted by sending a confirmation letter and deposit to the Company.  The quotation is subject to vehicles being available at the time when Revival Direct Coaches receives deposit and confirmation and Revival Direct Coaches shall be sole judge of such availability. 

5. Unless cancellation is received in writing 28 days prior to the date of travel the customer agrees to pay to Revival Direct Coaches on demand a sum not exceeding the hiring equivalent to the damages including loss of profit which may result to Revival Direct Coaches from such cancellation and as to the amount of such sum Revival Direct Coaches shall be sole judge.  Unless the said sum shall be paid upon demand it shall become a debt due from the Customer to Revival Direct Coaches and shall be immediately recoverable as such. 

6. The most direct and convenient route will be taken on the outward and return journeys unless specified otherwise in writing.

7. The driver of any vehicle hired hereunder shall have the right to decide at his discretion the kind of luggage or package which any passenger may bring upon the said vehicle.  All luggage packages and belongings including any items of dress shall be deemed to be carried entirely at the owner’s risk and Revival Direct Coaches will not be responsible for any loss or damage caused thereto either on the journey or return or during any time the vehicle is stationary in or at a car/coach park or elsewhere even though the vehicle may at any time or such times be left unattended. 

8. Revival Direct Coaches does not guarantee that any vehicle will complete any journey or any part thereof in any given time and whilst the driver will conform with the reasonable requests of the members of the party as to the reasonableness of which the driver alone shall be the judge Revival Direct Coaches declines all liability for any loss inconvenience damage or injury arising from unpunctuality in starting transit arrival or return from failure to convey any member or members of the party howsoever caused. 

9. Drivers will so far as circumstances permit depart return and leave intermediate stopping places at times agreed beforehand or specified by the driver on condition that any variation required by the Customer to the journey must be notified to Revival Direct Coaches in writing not less than 48 hours beforehand.

10. All requests for the hire of a specific vehicle are accepted subject to the availability.  If that vehicle is not available, Revival Direct Coaches reserves the right to substitute an alternative vehicle including those of other operators.  If the alternative vehicle is usually hired at a greater hiring charge, then no extra charge will be made unless any members of the party use the extra facilities.

11. Not more than the maximum number of passengers may be carried on each vehicle.

12. Traditional food or soups from Africa and other continents are not allowed on the coach seats. In the event that the coach seats are soiled or the upholstery are damaged, a compensation fee will be demanded of the hirer.

13. Variations in the journey will only be accepted subject to the prior commitments of the Company.

14. All Customers must use their best endeavours to ascertain the whereabouts of the driver and vehicle when being met at any pick up point.  Should the Customer and driver fail to meet Revival Direct Coaches will require payment in full.

15. In the case of all journeys to and from airports Revival Direct Coaches must be informed of the time of the relevant arrival or departure and flight number at the time of booking.  Revival Direct Coaches cannot accept liability for any loss howsoever arising where delays are caused by the Customer’s delayed departure to the airport.

16. If the arrival of the Customers plane is delayed the driver will continue to wait at the airport unless instructions are received to the contrary or unless he is informed that the plane’s arrival will be abnormally delayed in such circumstances an additional charge will be made at the appropriate rate for the vehicle in respect of the time spent by the driver in waiting at the airport.  Revival Direct Coaches reserves the right in its sole discretion to recall a driver from the airport if he is required to carry out his duty elsewhere and if his continued presence would result in him exceeding his legal driving hours of if the plane’s arrival will cause the driver to wait for an abnormal length of time or in any other circumstances as Revival Direct Coaches think fit. 

17. Where Revival Direct Coaches hires in vehicles from other operators at the request of the Customer and where Revival Direct Coaches arranges ancillary facilities such as meals accommodation ferries admission tickets or any other services provided by another contractor it does so as Agents for and on behalf of the Customer.  Any terms and conditions imposed by such other contractors through Revival Direct Coaches shall be binding on the Customer as if he had directly contracted such services.

18. All customers and individual passengers are recommended to obtain insurance for those items where, save for negligence, the company’s liability is limited (such as delay or luggage).

19. Other than on a vehicle fitted expressly for that purpose, food and drink, except for small items of confectionery (such as sweets and chocolate but not chewing gum) may not be consumed on the vehicle without the prior agreement of Revival Direct Coaches or the driver.

20. On a private hire, no animal may be carried on any vehicle without the prior agreement of the Company.

21. No bill, poster, sign or notice is to be displayed on any vehicle without written consent of the Company.

22. Revival Direct Coaches is registered with the Performing Rights Society for audio music.

23. The Company’s Licence for the showing of video/DVD material is registered with Filmbank.  So customers are requested to check that their material is covered under this agreement

24. In the event of a national emergency being declared or if a strike of all or any section of ferry, railway or road transport workers or of the happening of any event over which Revival Direct Coaches has no control Revival Direct Coaches reserves to itself the right to cancel any order which in its opinion thereby become impossible of performance by it and to refund to the Customer any monies paid in connection therewith by way of deposit or in full settlement and such monies shall be received by the Customer in full settlement of all claims or demands in respect of such cancellation.

25. The hours agreed with Revival Direct Coaches for the operation of any hire(s) must be observed (other than in the case of serious emergency or diversion) so that current regulations governing driver’s hours and rest periods may be complied with, Revival Direct Coaches reserves the right to curtail or otherwise alter any hire which do not comply with the relevant regulations. If timings are not adhered to a charge will be made.

26. The driver is responsible for the safety of the vehicle.  Any passenger whose conduct is in breach of statutory regulations may be removed on the driver’s authority.  The Customer will be held responsible for the conduct of passengers and for any damage caused to the vehicle by passengers during the hiring. If passengers foul the vehicle a charge will be made for cleaning and period, the vehicle is off the road (if applicable)

27. The toilets   on-board the coaches are for urination purposes only. Any other use, which incurs a cost of cleaning will be subject to a charge to the hirer* This will not exceed the cost of cleaning the toilet unit and any relevant damage. Should there be any damage to the unit whatsoever,

28. The giving or placing of an order with Revival Direct Coaches shall be deemed an acceptance of these Terms and Conditions of Hiring. No forbearance by Revival Direct Coaches in exceeding its rights under these Terms & Conditions of Hiring shall be constructed as a waiver of any of its rights.

29. Orders are only accepted in that the Law of England shall apply to the contract arising from such an order and to the determination of the rights and liabilities of the respective parts and in that no action or other proceedings shall be brought by either part in relation to such contract except in a Court of competent jurisdiction in England

30. Any complaints in respect of the Company’s services should be made in writing to the Company’s head office as soon as possible, but within 14 days.

31. These Terms & Conditions of Hiring do not purport to exclude any rights which the Customer may have by virtue of the Unfair Contract Terms Act 1977